Case Studies
Hybrid online focus group & website prototyping improves online banking.
The client MyState Limited (MYS), a non-operating holding Company, is a diversified financial services group listed on the ASX and provides a broad range of financial services through two … [Read More...]
Online user experience focus group for StrataGen Systems
Background StrataGen Systems is a leading provider of mobile data solutions for fleet and mobile workforce management. StrataGen is located in North America (Canada) with high profile customers … [Read More...]
Online focus groups to improve Energy Retailer’s online customer channel
Additional View completed a 2 part online focus group and usability research projects for Tasmania Energy retailer Aurora Energy. The research problem was to find out why customers were not … [Read More...]